What could delay your claim?
The time it takes to process your claim is different from fund to fund. Some funds will be quicker to provide you with a rebate and others will take a little longer. You can check with your individual provider to find out how long you’ll have to wait before any money is in your account.
That’s why claiming through HICAPS is so great. The claim is processed immediately and you won’t have to incur any out of pocket expenses if approved for the treatment.
There are a few common reasons your claim could be delayed, including:
- Your healthcare provider isn’t a HICAPS provider.
- Your insurance premiums are not up-to-date.
- You’re still serving the waiting period for the treatment.
- You’re not covered for that service under your current policy.
- You’ve reached your annual limit for that service.
What’s next with your HICAPS?
If you wish to take advantage of the HICAPS processing system, you’ll need to check if your individual insurer and chosen healthcare service is a HICAPS provider.
After that, taking advantage of HICAPS is as simple as swiping your membership card!
To make the most of HICAPS it’s also important to find the best private health insurance policy that meets your health needs while offering the most value.
You can easily compare policies by using the Members Own comparison service. This online tool has been designed to take out all the the stress of comparing either hospital or extras cover. Within minutes, you’ll be able to compare the policies of over 15 not-for-profit health funds and find out which offer the best value for your individual needs and budget.
All you need to do is jump onto the Members Own online comparison site and within a few minutes, you’ll be presented with a range of options across hospital cover, extras cover and ambulance. It could see you enjoying the benefits of private health insurance in no time!